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Regional Relationship Manager (North West)

North West

We are seeking a relationship manager in the North West to help with the continued growth of our North region. If you have experience of the House Build sector, a consultative approach and the drive to overachieve against sales targets then get in touch. You will have the benefit of working with a senior sales manager who is progressing into a new leadership role and is willing to pass on knowledge, experience and clients! For the right candidate there is a generous basic and uncapped commission.

Main purpose of the role:

To broaden the relationships with existing house builder client leads and prospecting new leads. The RRM will have responsibility for selling and promoting all of the TCL services.

This will include identifying and processing new leads, supporting correspondence with clients, supplying quotes and designs, managing their own pipeline and supporting the pipeline of the North West region to ensure new and existing relationships are nurtured and developed effectively.

Role requirements:

Existing clients – The Regional Relationship Manager will work very closely with the SRM to log new enquiries, ensure information received is distributed internally to the correct people and communicate progress internally and externally. All information will be logged and monitored using TCL CRM computer database. The Regional Relationship Manager will be expected to contact clients to request information and updates on open quotations and encourage the drive of sales. Existing client relationships will also be utilised to find new opportunities and increase face to face meetings.

New/Cold clients – The Regional Relationship Manager will be expected to work with the SRM and Regional Director to identify strategic new sales leads through a variety of sources. These leads will be followed up with the aim of converting into an opportunity and face to face meeting with the prospect.

Design led approach – The sales process utilises the TCL design team and the Regional Relationship Manager will coordinate closely with the design team and respective clients to ensure accuracy on our designs and decrease the requirement for revisions.

Business systems – The Regional Relationship Manager will ensure all data is maintained on the CRM database system. All information must be accurate and complete including all client activities up to date and scheduled with call/email information logged.

Team coordination – The Regional Relationship Manager will have the ability to recognise the need for, and to coordinate inclusion of other colleagues from within the business to support a particular sales opportunity where applicable.

  • Honourable – Follow TCL sales process with accurate and complete data.
  • Enterprising – Drive opportunities through with clients to help secure more business for the TCL Group.
  • Transformational – Ongoing development and further use of CRM system to provide improved benefit to TCL.
  • Open - Accurate weekly reporting and forecasting to allow more effective management of the sales process.
  • Resilient - Effective monitoring of internal KPI’s for Senior Relationship Manager.

Candidate Profile:

  • Demonstrable experience of customer sales success in a customer focused business
  • Driven to close sales
  • Ability to work under their own initiative
  • Strong relationship builder
  • Attention to detail, accuracy and completeness of records
  • Ability to produce and interpret internal KPI reports
  • Good working understanding of Microsoft applications (Excel, Word and Powerpoint) and ability to learn and use database systems.
  • Confident communicator able to chase updates via telephone or electronic communication.
  • Familiar with a consultative selling style
  • Experience in the house building sector desirable

How to apply

If you think you have the skills needed for this role, and would like to find out more and apply, please contact Sophie Kelly at skelly@tclgrp.co.uk, 07568108030.