TCL Group understands it is their people who push the business forward every day; it is their commitment, vision and attitudes that make the company a success. It is for this reason that TCL Group prides itself on the quality of its colleagues.
We are currently seeking a Helpdesk Coordinator for our Burleys helpdesk team, based at our Head Office in Little Eaton to support the Customer Services Manager through liaising with customers and site teams to ensure a high standard of customer service, provide satisfaction to our clients, provide contract retention and drive ad hoc sales.
· Handle enquiries; deal efficiently and effectively with customer and site team requirements, ensuring all administration work is completed.
Key Performance Indicators:
The above duties are not exhaustive, and the company may require the job holder to undertake additional duties in line with the role.
If you are interested in this role and feel that you have the right skill, please email a copy of your CV along with a covering letter to Audrey Howarth, Interim Customer Services Manager at AHowarth@gburley.co.uk